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关于网站访问过慢——服务器商对我的答复

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发表于 2013-2-12 05:37:11 | 显示全部楼层 |阅读模式
[backcolor=rgba(235, 235, 235, 0.882353)]Chat ID: 313252. Question: Provider: HostMonster - My Domain is: "ccwiki.us" Alerts Affecting Specific Servers Enter the cPanel Username (or Domain Name without 'www.') of the account you want to view the status of: Username (or Domain):host357.hostmonster.com (Remove this server from list) Monitored Domain: Server Load: Ok Services: server load is ok. but my website is loading really slow!..
(3:50:08pm)Jordan M.:Let me get you over to support for assistance.

(4:05:21pm)Edgar R.:Thank you for contacting Technical Support. How May I assist you today?

(4:05:32pm)Edgar R.:The site is being slow for you?

(4:05:46pm)Edgar R.:Well it does not take long to load here for me..

(4:06:19pm)Edgar R.:But I can see some slowness. Although, what is this about host357.hostmonster.com you metioned? I do not understand what you meant with the message above.

(4:11:01pm)jian:sorry i wasn't at my computer..

(4:11:15pm)Edgar R.:No worries.

(4:11:33pm)Edgar R.:So can you answer the question I posted above?

(4:12:30pm)jian:i have another website on the same account which is this one www.zhlm.net which is pretty slow...for some reason...at first, we were overloading some stuff for backup, but we deleted them today..

(4:13:32pm)jian:and the Server Status shows that our server load is ok though...

(4:14:34pm)jian:sometimes the website loads pretty fast..especially during noon, but at night start from about 7pm, the website runs pretty slow for some reason...

(4:16:19pm)Edgar R.:Ok that means that there is a lot of traffic on it, I see the server is working fine.

(4:17:12pm)jian:i see. can you check how much mysql space do we have left on this account? ccwiki.us?

(4:17:15pm)jian:thank you!!

(4:17:45pm)Edgar R.:Sure, let me see...

(4:22:38pm)jian:muchas gracias!

(4:23:15pm)Edgar R.:Sorry for the delay...

(4:23:29pm)jian:that's ok lol no hurries haha

(4:23:43pm)Edgar R.:As far as files it seems like you to be over the limit...

(4:23:58pm)Edgar R.:As far as database space you are good.

(4:24:04pm)jian:really?!...

(4:24:08pm)Edgar R.:You get 3GB and you are not even using 1GB

(4:24:20pm)Edgar R.:but yes, files are over 200,000

(4:24:26pm)Edgar R.:Unless you removed some files today,

(4:24:31pm)Edgar R.:They would not show today.

(4:24:41pm)jian:you mean the web space is overused?

(4:24:54pm)jian:yes..some files are removed today..

(4:25:37pm)jian:"You get 3GB and you are not even using 1GB "?

(4:26:49pm)jian:i don't understand this part..

(4:27:38pm)Edgar R.:"As far as database space you are good. You get 3GB and you are not even using 1GB"

(4:27:43pm)Edgar R.:That is only for MYSQL

(4:27:58pm)jian:yeah...but i thought the web space is unlimited though..

(4:27:59pm)Edgar R.:But files in the account is another story.

(4:28:07pm)Edgar R.:Exactly, web space.

(4:28:13pm)Edgar R.:That has nothing to do with MySQL.

(4:28:30pm)Edgar R.:You are combining the two in you mind. :) Mysql is one and web space is another thing.

(4:28:37pm)jian:yeah...how much web space do i have then?..

(4:28:44pm)Edgar R.:WEB space is unlimited with the limit of 200,000 files

(4:28:57pm)Edgar R.:Again, web space is unlimited.

(4:29:05pm)Edgar R.:With the limit of 200,000 files

(4:29:09pm)jian:...i see...

(4:29:21pm)Edgar R.:Mysql is 3GB limit, and you are using less than 1GB.

(4:29:46pm)jian:i see. i think we removed a lot of files today..

(4:29:51pm)jian:though...

(4:30:07pm)jian:should the effect be immediate?

(4:30:13pm)Edgar R.:Ok good so if you did they will show tomorrow.

(4:30:21pm)jian:i see thank you!

(4:30:24pm)Edgar R.:Yes the files get reoved but the file count will count them tomorrow.

(4:30:38pm)jian:i see. thanks again!!


我未曾见过一个早起、勤奋、谨慎、诚实的人抱怨命运不好;良好的品格,优良的习惯,坚强的意志,是不会被假设所谓的命运击败的。━━━富兰克林

思想自由 兼容并包

人生不设限!

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 楼主| 发表于 2013-2-12 05:38:09 | 显示全部楼层
Server Status Notification
This system is designed to keep you informed of server outages.
If you have multiple accounts, you may enter each one using this form, and status messages will appear for each account you've listed in the sections below. You may also remove them from this list using the link provided next to each server.
Note: All listed times are Mountain Time.

General Systems Alerts(Updated: 2013-02-11 09:47:48) No known issues: Status ok
Alerts Affecting All Servers(Updated: 2013-02-11 09:47:48) No known issues: Status ok
Alerts Affecting Specific ServersEnter the cPanel Username (or Domain Name without 'www.') of the account you want to view the status of:

Username (or Domain):

host357.hostmonster.com ([url=]Remove this server from list[/url])
Monitored Domain:                  ccwiki.us            
Server Load: Ok
Services:





我未曾见过一个早起、勤奋、谨慎、诚实的人抱怨命运不好;良好的品格,优良的习惯,坚强的意志,是不会被假设所谓的命运击败的。━━━富兰克林

思想自由 兼容并包

人生不设限!

总督

Rank: 15Rank: 15Rank: 15Rank: 15Rank: 15

宣传大使勋章VIP会员伯爵

QQ
 楼主| 发表于 2013-2-12 05:38:32 | 显示全部楼层
但是help center里显示服务器负载是ok的啊!!!!什么情况???
我未曾见过一个早起、勤奋、谨慎、诚实的人抱怨命运不好;良好的品格,优良的习惯,坚强的意志,是不会被假设所谓的命运击败的。━━━富兰克林

思想自由 兼容并包

人生不设限!

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